Privacy Policy

This Privacy Policy describes how Pro Services Marketing ("we," "us," or "our") collects, uses, discloses, and safeguards information in connection with your use of the website https://proservicesmarketing.ai (the "Site") and related communications and services directed to business-to-business ("B2B") services companies within the United States of America.

By accessing or using the Site, or by submitting information to us through the Site (including via any contact or newsletter signup forms), you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with the terms of this Privacy Policy, you should not access or use the Site.

1. Scope and Applicability

1.1 Geographic Scope

This Privacy Policy applies only to individuals and entities accessing or using the Site within the United States of America. Our services and Site are not intended to be used by individuals outside the United States, and we do not knowingly target or market to individuals located outside the United States.

1.2 California Residents

We actively target California residents as part of our services and therefore provide additional information and rights for California residents under applicable law, including the California Consumer Privacy Act of 2018 (as amended by the California Privacy Rights Act of 2020) (together, "CCPA/CPRA"). See Section 11 ("Your Privacy Rights – California Residents") for more information.

1.3 No User Accounts

We do not provide or manage user account logins on the Site. All interactions occur via public Site pages, contact forms, and newsletter signup forms.

2. Information We Collect

We collect information that you provide directly to us, as well as certain information collected automatically and through third-party tools and technologies.

2.1 Information You Provide Directly

When you interact with us through the Site, including through contact forms and newsletter signup forms, you may provide us with the following categories of personal information:

• Identification and Contact Information: Name, Company Name, Email Address, Phone Number, Physical/Mailing Address.
• Communications and Content: The content of any messages or inquiries you submit via our contact forms, and any other information you choose to provide in free-text fields.

We do not provide or maintain user accounts or login credentials on the Site, and we do not allow user file uploads (e.g., resumes, documents, images) through the Site at this time.

2.2 Information Collected Automatically

When you visit or interact with the Site, we and certain third parties may automatically collect certain technical and usage information through cookies and similar technologies. This may include:

• Device and Usage Information: Browser type and settings, device type and operating system, pages and content viewed, dates and times of visits, referring/exit pages, and approximate location derived from IP address.

This information is collected primarily through third-party tools such as Google Analytics and Cloudflare.

2.3 Information from Third Parties

We may receive aggregated or de-identified analytics and performance data from our third-party analytics and hosting providers. We do not receive credit card numbers or payment information, as we do not process payments via the Site.

2.4 Sensitive Data

We do not intentionally collect or request "special categories" of personal data or sensitive personal information (such as health data, biometric data, government-issued identifiers, or financial account numbers) through the Site.

3. How We Use Your Information

We use the information we collect for the following business and commercial purposes:

4. Legal Bases (For Reference; U.S.-Focused)

Although we operate and target users within the United States, the following provides a general framework of our data-processing rationale:

• Legitimate Interests: Operating, securing, and improving the Site; analyzing usage; and conducting business development.
• Consent: Where applicable law requires consent for certain cookies or marketing communications.
• Legal Obligations: Compliance with U.S. federal, state, and local laws.

5. Cookies, Analytics, and Tracking Technologies

We and our third-party service providers use cookies and similar technologies (pixels, tags, local storage) to enable core functionality, understand interactions, and support marketing.

Specific Tools We Use:

• Google Analytics: Collects information about pages visited, browser type, and approximate location.
• Cloudflare: Used for performance optimization and security.
• Facebook/Meta Pixel: Used for measurement and marketing to build audiences for advertising campaigns.
• Third-Party Embeds: We may include content from YouTube or Google Maps, which may set their own cookies.

6. Third-Party Service Providers and Data Sharing

We may engage third-party companies ("service providers") to perform services on our behalf, such as hosting, analytics, and email marketing. These providers have limited access to personal information subject to confidentiality obligations.

We may disclose information if required by law, to protect rights and safety, or in the event of a business transfer (merger/acquisition).

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law. Once no longer required, we will take reasonable steps to delete or anonymize the data.

8. Your Choices and Controls

• Marketing Communications: You may opt out by clicking "unsubscribe" in our emails or contacting us directly.
• Cookies: You may manage cookies via your browser settings.

9. Security

We use reasonable safeguards (HTTPS, access controls, reputable hosting) to protect your data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Children’s Privacy

The Site is intended for business professionals and is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

11. Your Privacy Rights – California Residents

If you are a California resident, you may have rights under the CCPA/CPRA, including:

• Right to Know/Access: Request details about the personal information we have collected.
• Right to Deletion: Request that we delete your personal information.
• Right to Correct: Request correction of inaccurate information.
• Right to Non-Discrimination: We will not discriminate against you for exercising these rights.

To exercise these rights, please contact us using the information in Section 13.

13. How to Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We’ll post the new effective date at the top. Your continued use of the Site following the posting of an updated Privacy Policy constitutes your acceptance of the changes.